Operations Manager

Location: London (In-person)

Compensation: £35k base, £50-70k OTE + Equity (we want the top 0.1% and will reward top performers)

Buildings account for 34% of global CO₂ emissions, and in the UK alone, £3.8 billion is lost each year through energy-inefficient homes. Project Heat is developing systems to rapidly and efficiently decarbonise buildings at scale and accelerate the transition toward a sustainable future.

This isn't a role for everyone. We're after the top 0.1% of candidates that have an exceptional track record of performance and can see the big picture to build a start-up from the ground up.

As one of our earliest team members, you'll play a critical role in driving our vision forward, shaping our strategy, and creating lasting environmental impact. Join us if you're passionate about solving climate change and excited to build something that truly matters.

What the job involves:

• 🔗 Deliver operational excellence - Manage partner relationships and internal processes to ensure everything runs smoothly for our customers.
• 👥 Work closely with our founders - Shape strategies, identify growth opportunities, and foster customer relationships.
• 🤖 Automate workflows - Pitch new ideas, write code and automate processes that lets our small team punch above its weight.
• 🤝 Always closing - Whether it's speaking to customers or representing us to new partners - revenue is everyone's responsibility and you will need to take ownership.
• 📈 Execute our strategy - We scale impact by scaling volume. That means speaking to more customers, improving processes, and building momentum every single day.
• 🧑‍🧑‍🧒‍🧒 Customer growth - SEO optimisation, tweaking our website and coming up with new ideas to increase customer traffic.

Must haves:

• You're extremely ambitious - A strong track record of exceptional performance showing you're in the top 0.1%.
• You move fast - Thrives in high-growth environments with evolving processes.
• You optimise everything - Constantly looking for ways to make things better and you use data to prove it.
• You think from first principles - A background in STEM helps, but we value any experience that shows structured, independent thinking.

Nice to haves:

• You’re a natural leader - Hungry to take on more responsibility and eager to elevate those around you.
• You're technical - Can discuss energy systems and help us build automations intelligently.
• You care deeply - Genuinely passionate about climate impact and solving hard problems.
• You have renewables experience – Knowledge of solar, heat pumps, or other low carbon energy systems.

• Free On-site Gym
• Regular Company Socials
• 25 Days Holiday (excl. bank holidays)
• Pension Plan
• Travel Insurance
• Free Wellness Subscriptions (10 ClassPass credits per month, Headspace, Freeletics, Sleep Cycle, Uber One, Financial Times, The Athletic and Chess.com)

Our culture:

• Move fast - High energy, high performance, high standards.
• No passengers - Everyone pulls their weight.
• Founders' mentality - Everyone thinks like an owner.
• Mission obsessed - We're not here to build another startup. We're here to fix the planet.