Client Service Advisor - Commercial Insurance

Client Service Advisor – (Insolvency & Restructuring)

We’re hiring!

Are you looking for your next step within the insurance industry? Are you looking for a role that offers you a career path and progression?

Aon Insolvency and Restructuring are recruiting for a Client Service Advisor. This is a hybrid role with the flexibility to work both virtually and from our Birmingham office.

This is a fantastic opportunity to join our growing team in Birmingham.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• The role is working within our Insolvency and Restructuring team providing risk solutions to insolvency practitioners and property receivers in the UK.
• Typically, our clients get appointed to a variety of companies and assets. As a Client Service Advisor, you will be advising clients on these risks, finding solutions on a bespoke insurance facility and in the general insurance market.
• You will handle the day-to-day service provided to clients, ensuring the highest level of service whilst supporting them with advice on their cover requirements.
• You will work within agreed parameters of a Delegated Underwriting Authority ensuring the correct covers are in place and referring to the underwriter when required.
• You will negotiate new business, renewals and mid-term adjustments on placements in the general insurance market.
• You will be responsible for a busy caseload, working efficiently in a fast-paced environment.
• You will demonstrate excellent communication and interpersonal skills, working closely with the Client Directors to achieve an exceptional level of client service.
• You will proactively manage client expectations, taking ownership of problems and their resolution, seeking help when necessary.
• You will have the opportunity to meet clients, attend events and build excellent client relationships.

How this opportunity is different

• A great opportunity to join a dynamic and diverse team.
• Opportunity to progress and develop your career with support from colleagues.
• Be part of a fast paced and exciting environment where every day will be different.

Skills and experience that will lead to success.

• Experience in the insurance industry and in the core lines of commercial risks.
• A positive attitude and excellent communication skills.
• Organised with the ability to prioritise work and meet deadlines.
• Client focused with a commitment to excellence in the provision of client service.
• Be a team player, willing to work with colleagues as part of a high performing team.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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