Platform & Systems Administrator

About Climate Action: 

Climate Action is a mission led company that has been working at the intersection of climate change policy, innovation, and sustainable finance for 18 years. Our mission is to accelerate the transition to a global green economy to speed the achievement of the UN Global Goals and the Paris Climate Agreement. 

Climate Action’s digital and physical events create tangible partnerships between business, government, policy makers and investors to accelerate the global transition to net zero. www.climateaction.org  

About the role:

Website, Event Registration and Data Responsibilities

• Setup, updating and optimisation of new event websites using existing WordPress templates
• Implement and manage tracking and analytics tools including Google Analytics
• Setup and management of event registration system and event app - Swoogo
• Monitoring and managing data flow between platforms including sales and marketing CRM and event platform
• Ensuring all customer touchpoints for lead generation are set up correctly
• Providing the marketing team with regular access to key data sets and reporting
• Optimising and presenting data for use as required by various departments including reporting, event planning and delivery.
• Supporting the operations team at our events with onsite delegate badge printing and data reporting.

IT admin responsibilities

• Office based point of contact for all IT setup for all staff, liaising with outsourced IT support company.
• Assisting new starters with laptop, phone and IT setup and security
• Day to day IT trouble shooting and support for office team
• Keep detailed records of subscriptions including new features, pricing and renewals dates

New projects

• Identifying AI tools that can reduce our costs or improve our competitive advantage
• Identifying and owning 4 x new AI related projects per year that deliver on above objectives
• Identify more efficient ways to build and clean our data and customer database.

Experience of:

• WordPress

• Elementor

• ActiveCampaign or another email marketing platform

• OpenAI and its various AI Models in business support projects

• Swoogo or a similar Event Management platform

Cultural Fit:

• Ability to thrive in a dynamic and fast-paced environment with shifting priorities
• An interest in Climate Change, sustainability and working for a mission-led company

What we offer:

• 23 days annual leave plus bank holidays 
• 10 additional flexible remote working dates after probation
• Hybrid working arrangement between our WeWork offices in Victoria and remote with three days working in our office weekly 
• Generous and achievable bonus scheme 
• Ethical pension plan with the Peoples Pension 
• WeWork wellbeing benefits such as yoga sessions and meditation 
• Barista, community bar, table tennis, showers, and ability to bring your pet to work
• Benenden Health Scheme 
• Opportunity to work with globally recognised sustainability and climate leaders 
• Join a rapidly growing, mission-led company, making a positive impact on our planet